It is possible to browse our website without providing us with any personal information on who you are. However, to use our services; such as purchasing a product from us, you will need to provide personal data for us to fulfil the order.
The type of information we collect about you may include information such as;
During a user’s registration and later if they go on to use additional features of our website, they provide information such as name, email, phone number, address and other relevant data. The information is used by Vapourcore to identify the user and provide them with support services and fulfil e-commerce orders.
If you are under 18, you may not use Vapourcore.com. We do not knowingly collect personal information from children under the age of 18 and question your age at the point of entry to our website.
How we may use your data
Personally Identifiable Information
Non Personally Identifiable Information
We may include information from other organisations (such as promoting offers from third party manufacturers that we stock) in these communications. It is your choice as to whether you want to receive information about our work. If you do not want us to use your personal information in these ways please tick the relevant box situated on the form on which we collect your data during the checkout process.
You may opt-out of our marketing emails at any time by clicking the ‘unsubscribe’ link at the end of our marketing emails. You can also change any of your contact preferences at any time including telling us that you don’t want us to contact you for marketing purposes by telephone, or by post by using the contact us page on the website here.
We will not use your information for marketing purposes if you have indicated that you do not wish to be contacted for such purposes. However, we will retain your details on a suppression list to help ensure that we do not continue to contact you.
We use technologies such as cookies and pixel tags to provide, improve, protect and promote our services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our website, and improving your experience based on that information.
If you wish to disable the setting of cookies in your browser, please see below.
Security and Data Retention
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.
We only retain the Personal Data collected from a user for as long as their account is active or for a limited period of time for as long as is needed to fulfil the reasons for why it was initially collected, unless otherwise required by law.
You may notify Us of any updates, amendments and corrections to previously collected User Information by emailing: [email protected]
You can also access and update your personal information when you login to the website and visit your personal account menu options where information can be edited or deleted from areas of your account. You can also update your preference choices on how you wish to be contacted from this area of the website.
If we are involved in a reorganisation, merger, acquisition or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.
You can contact us by writing to Vapourcore Online Limited, Unit 29, Orbital 25 Business Park, Tolpits Lane, Watford, WD18 9DA, United Kingdom, sending an email to [email protected] or calling us on 0300 303 0233.
If you have any additional questions about how we collect and store data, you can contact us at any time to;
* Request access to information Vapourcore has about you
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Vapourcore Online sells products that contain nicotine.
These products are only for sale to persons over 18 or older. We operate an age verification process on checkout.
Click YES only if you are 18 or over.